Photoroom

I downloaded the app and received an offer to sign up for a 7 day free trial before deciding if I wanted to subscribe. However, once I hit the purchase button, I was charged for the full membership cost and not the free 7 day trial. I requested a refund through the Apple Store but they seem to think I’m not eligible for a refund even though — 1. I didn’t use the app and 2. It seems fribilous of this app to think that I should be stuck with their $35 dollar per month charge even though I am not using their product. There are better products out there that offer more bank for the buck and do not act like scammers. Do not trust this app!!

I’ve tried to cancel multiple times and when I try to click cancel subscription in the app it takes me to their website and it’s an ongoing loop.

How annoying is that initial survey you make people complete? At least make it optional. 1 star because you force it on people to use the app.

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I signed up because the app advertised a 7-day free trial, but I was charged on sign-up definitely way before the trial period was completed. That was extremely disappointing and felt misleading. If you’re offering a free trial, customers should be able to use the full trial without being billed early. Until the billing process is more transparent and reliable, I can’t recommend this app. I also had to spend additional time trying to resolve an issue with my bank that shouldn’t have happened in the first place.

This is a useful app, and good at what it does, but since the price was increased 10x it has been glitchy and unreliable. Very disappointed with this app and can’t believe that it costs as much as it does. If you can find a different app to use, do it, I can’t suggest this one due to reliability issues.

Canceling subscription is a very annoying process. You can’t cancel directly through the app and if you cancel from a different platform than the one you subscribed with, you will still get charged. They say your confirmation email should tell you from where you made your subscription but email does not say it. It should not be this complicating to cancel a subscription.

Easy to use, impressive quality of editing