WebMD – Trusted Health and Wellness Information

When I try to add or edit my personal profile it will not stop loading and doesn’t update.

WebMD is a trusted site with credible, clear, and helpful information for me and my family. I appreciate the lack of hyperbole, direct information, and that it doesn’t always have an answer. It reminds me that it’s a resource but not the end-all/be-all for everyday medical issue questions.

I received a security alert that my data may have been breached and was advised to change my password. Sounds reasonable except WebMD’s systems don’t actually work.<br/><br/>This issue has been ongoing since at least mid-2025. Any attempt to update account information results in an endless spinning cog that never completes. I tested this on:<br/> • WebMD’s website (Safari and Firefox)<br/> • The iOS app<br/> • The iPad version of the app<br/><br/>Same result every time. I even let it spin for over 20 minutes with no recovery.<br/><br/>This is clearly a backend issue that has gone unfixed for months. If users can’t update passwords or personal information after a security alert, that’s a serious failure especially for a health-related platform.<br/><br/>There’s no chance I’d consider a paid subscription when basic account security doesn’t function on the free tier.<br/>Do better!

The app will not save my sex! Bug. Please fix. Thanks

It’s not easy to add/ delete meds

An excellent medical site that explains in lay terms medical diagnoses and treatments. The explanations are geared to patients and give information that is aimed at a layperson.

Searched Dr Emily Sheveland, found her; profile is for a Dr Hurt… huh?

Summary for daily life application as a first time user