Debt Free - Pay Off your Debt

I have used this app for many years and loved it. The calculators helped me plan and be strategic in paying off loans and save money. The app was updated without any warning and the new format deleted all of my saved calculators and important information. The new format does not appear to be as user friendly and I’m being advised there is no way to recover the lost information I had previously saved in the saved calculators. I guess all good things eventually come to an end and that seems to be the case with this app unfortunately. I regret not saving the information I was using in another format but this has taught me a very valuable lesson. I just wish that the developer(s), would have given some advance warning that information would be lost forever with this update so we could have prepared and saved/preserved the valuable information before losing it forever. I ranked the original app a 5 but the new design and loss of saved information is making me look for another app moving forward. Thanks for teaching me a very valuable lesson by learning the hard way:(

We loved this app until the recent update scrubbed our entered info and broke basic functionality. But the dev team stuck with it and one by one they are fixing all the issues. It’s starting to look like a winner again. Good recovery, team!

I’ve used this app for years! I logged in this week and the update wiped all my data out. I reloaded and it deleted again the next day. New format is impossible to read and dates and balances from previous version weren’t in line with the new version. Different payoff dates all of a sudden. The previous version was so easy and simple to use. I deleted the app as it is no longer useful.

They fixed the issue of importing previous data but not perfectly. Used to able to add transactions, see previous transactions, and see previous payments. Now unable to use as previously used. I hope they fix that but I will probably be looking for a replacement soon.

It took them several tries but they finally figured out how to restore the data the deleted.

I’ve been using this app for several years now and it’s amazing. The interface is changed and the developers are in the process of fixing some bugs. Initially I came on here and gave a bad review because I was unhappy with the changes. But I decided to email them and give feedback. The developers were very quick to respond, have already fixed several things I complained about, and they are in the process of fixing a few bugs. I appreciated their helpfulness, not many app developers respond to me when I complain haha. So if you were a user and became unhappy, they are working on the changes and you can email them for questions and feedback!!!

entire portfolio deleted with 1 update, after 10+ years, brutal

I have been using this app for years with no problems. All of a sudden I go into enter something for this month. EVERYTHING IS GONE. I am so disappointed and angry because I’m not able to recover my information. I do not want to start over. Your recovery button gives an error message and your emails keep bouncing back.