Password Safe - iPassSafe+

Worst customer support ever! They wont respond. My app broke and I can’t access my passwords and they won’t help. It worked okay until it didn’t. They don’t care.

Not sure what happened but I have been expecting a fix for it that hasn’t come. Can no longer view or add photos or other content as screen flashes and returns to folder list. Pretty useless at this point.

Since last update my 2 ipads will not stay open after a site has been selected. The update did not effect my iphone thank god. <br/>Please fix it. thanks.

UPDATE: As of your last update of nov or Dec 2024 to version 16.15, I cannot delete an entry. If I try to deleted the app deletes another entry that I didn’t choose. I have ten entries that I’m unable to delete. Please fix the problem. Update: As of the last update on Oct 31, 2022 I’m unable to retrieve my passwords from my iPad. The App was working then an update happened since the last updates back in 2021 the app sto working on my iPad. The App opens but it does not et me retrieve, add or do anything on the App. Please fix the problem that a lot of us are having not able to retrieve our passwords. Every time you have an update I’m hopeful to have the problem fixed, but it’s not the case. I feel you don’t care. Proof me wrong and fix the problem so I can recommend the App other people. Hoping the problem will be fixed. <br/><br/>I received the app as a little gift from my son. I was skeptical but I really like it now. I’m getting better and now I know my information is safe. Still liking the App I’d do much easier to keep my passwords safe. 12/21/21 The app has not disappointed me at all. I love it use it everyday. Get it. 1/15/2022 Since the last two updates, the App does not work on the iPad, unable to use at all. I have contacted Support and no answer to my complaint about this issue. I’m not the only one with this issue and like me they also did not received an answer to their concerns. I hope the issue is addressed soon, if not I would not recommend the App to any more of my friends and family. Please address the issue that the App is unuseable on the iPad.

I have the same issues that Ernie had. Betsy

I have been using this app for many years but this new version (15.20) is unusable on my iPad. Whenever I select an item to see the details it goes right back to the index before I can get the information I need! I have sent feedback to them but no reply or fix has come…

Update: 12/1/2022. Thank you for finally fixing this app! I am surprised that it took approximately three months to fix the bug that this allowed accessing passwords. Keep it working well and you have a happy customer.

It used to work great 5 stars for me) but it no longer functions in a usable manner. I was hoping version 15.30 might have fixed the problem I’ve been having with this for the last couple of months, but the details page still comes and goes before I can do or see anything. Also, I backed up my data to the cloud, my local machine (an iPad Air 2), and Dropbox. There’s no way I can retrieve these files from any of these sources. This has turned into a nightmare, as I have lots of data—and some of it is irretrievable. Oddly, the iPhone version doesn’t have the same disappearing details problem, but I can’t import my data. Zero stars for the developer who can’t seem to recognize it doesn’t work with the machine it was designed for. Update: version 15.32 and IOS 16. Still doesn’t’ work.