UBS Mobile Banking

Great app, very easy to use!

Don’t like that they had to send me a physical mail to get my activation code

The app is mostly good and useful and easy to use, with one significant exception: when paying e-bills, the bill always comes right back to the inbox “to do” after you’ve scheduled a payment. This means it is VERY EASY to pay the same bill twice. And you cannot cancel the order so I guess I have to double pay a huge bill and then ask for my money back later??

Every second time I use the app all favorites and functions stop working (try later).<br/>iPad browser: despite of update a minute ago UBS blocks access because of outdated browser.<br/>I will change banks now after 20 years!

Once again disappointed by no useful updates to navigation. eBill feature completely unusable as the PDF invoice was not read correctly and the payment amount was automatically applied to the payment even though it was wrong and you cannot edit it in the payment approval screen. Also the auto selected date was PASSED the due date of the invoice and therefore I would have missed the payment.<br/>Can no longer send a payment to a known recipient with one click but have to search for them.

It is best app ever, great and easy to use.

Comparing it to my other banking apps, this app does not inspire confidence.<br/><br/>Having another app to authenticate you is laughable and just plain weird. What about 2FA with TOTP codes, a standard and proven method? <br/><br/>The app itself isn’t optimised for modern iOS screen sizes. Forget about updates for latest OS features like dark tinted icons or widgets. <br/><br/>You cannot copy and paste in fields that should allow it and do across the system and other apps. A frustrating and unintuitive speed bump. Textbook “security over UX” trade off that’s done without actually thinking.<br/><br/>These amongst others make it feel like this is an app that was contracted to cheap development and is now in maintenance mode by non technical people too scared to touch it.<br/><br/>UBS, this is the most frequent way we interact with your brand. It stains it and screams incompetence.

Can you just give us a stable version, at least for three months!