My Telstra

Why I'm I not able to buy a video game card with my credit card why do I need to use point that's really weird

I can sign in but it won’t find my accounts. At the Telstra store they had me create a new email and login with that one and it still didn’t work. Even the basic functionality isn’t there. The only way to find out how much data I’m using is to call them and sit on hold. Absolute joke.

The previous version was great and no issues but after the new update, app is very buggy. The Home Screen of my account wouldn’t load properly, so I deleted app and reinstalled it. After that, my accounts page loaded properly. Then I had issues with signing into my account. Right after I sign in, it would sign me right back out, asking me to sign in again.

It is virtually impossible to pay a bill online. Completely impossible. Not good enough.

the internet doesn't last NOTHING

Tried to cancel an appointment from March- kept charging me $80 a month over and over.

You can’t get ahold of anyone, they are unhelpful, the app is confusing, nothing works.

Simply doesn’t work. Going to anything payment related causes the app to crash or fail to load- “system error, try again later” has been the default display for weeks.