ZARA for iPhone

I ordered an over price outfit for my baby’s first birthday. I literally planned the decorations around the damn outfit.<br/>They sent the wrong size.<br/>I double checked what I ordered and they sent the wrong item.<br/>The party is Sunday, and I can’t get it shipped in time via the app options so I contacted their helpdesk to see if they could have it shipped out and possibly comp me the cost of express shipping shipping as the error was their fault. The resolution I was offered was for them to mail me a return label. And for them to mail out the correct item once they receive the return back at their warehouse. I pushback and asked if there was anyone else I could talk to or if there was anything else and that was the only resolution I was offered besides just a plain return label.<br/>This was probably the worst customer service I have ever encountered. Also, the app is annoying and its interface is not intuitive.

Tooo much update

Cannot even log in and no free shipping

This brand is owned by Israel let’s not help them profit for evil wars and ban Zara !

From chat support is an unprofessional moron. This company uses incompetent people and incompetent courier services.

So many good options

I love this brand so unique and quality. I like their design and the way it fits. Zara is too special to me

The contact us page blocks you and feels hard to use and their customer service is absolutely bad i request one thing they do another and they don’t want to answer normal questions and then they just close the conversation and you have no way to report it