- Category: Productivity
- First released: December 3, 2013
- Versions: 2 archived
- Installable: 1 of 2
- Seller: Readdle
- com.readdle.PDFExpert5
Requirements: Compatible with iPhone and iPod touch. Requires iOS 8.0 or later.
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Archived Reviews
8 of 25When attempting to sign in, it forces you to open you email on the same device your signing in on. I don’t have that email on the device. So I cannot sign in. Making the app useless for me.
Also, the payment process is inscrutable.
All my tabs are blank, the files are there, but have to open each one to see which one it is, as all the tabs show no title. PLEASE FIX!!!
I purchased pdf expert for iPhone iPad & Mac. The version I purchased used to have the ability to fill and sign, annotate and edit pdfs. I also was able to open files from other apps and it would convert them allowing me to annotate or edit them. <br/>Now those features have been removed and you have to pay for a subscription to use features that were previously available and that I had previously paid for the full version to have access to.<br/>While this makes sense for shareholders it is terrible business practice for your installed customer base. <br/>I will no longer use this app and will find alternatives to it. Just another example of corporate greed.
UPDATE: With months of emails to PDF Expert complaining of constant freezing and crashing while always referencing my purchase of their original grandfathered one-time fee app, PDF Expert just completely severed my original features that were purchased years ago before they converted to a subscription service and now challenges whether my purchase ever existed, demanding proof of purchase! <br/><br/>I have, today, received the following email: "...To check why the convert and merge features are no longer available on your device, could you please send us a screenshot of your PDF Expert purchase. If you bought it through the App Store, please share a screenshot of the receipt or your Apple purchase history showing PDF Expert (the lifetime/grandfathered purchase)..." <br/><br/>After receiving much backlash, PDF agreed years ago to honor the paid features of the original one-time fee version through an announcement made on their website. <br/><br/>To be clear, the “lifetime/grandfathered purchase” would have been only for features available before subscription conversion and I was fine with that. <br/><br/>When I attempt to restore purchase from their app, I am able to execute and receive notice of "a successful restore of my purchase" but original purchased features have now been stripped. If there was, in fact, no one-time purchase or paid subscription a notice to that effect would be stated. <br/><br/>I had decided before receiving this last email to subscribe to their monthly/yearly app service until reading the many current negative reviews of those with subscriptions. <br/><br/>I don’t want to do business with a company that employs dishonest practice while producing what has become an unstable product. Now, I just want out! <br/><br/>UPDATE: Will you please fix this app so I can get my files out of it!!!<br/>PDF Expert now freezes after ten minutes of use, frees up after a period of non use to refreeze again, repeats cycle a few times and then closes unexpectedly. I’m concerned I will lose my work. Resetting iPad Pro is not helpful; software is updated. It is not useable. <br/><br/>There is a second major issue with PDF Expert Pro paid version that also forces me to “restore” each time I open. More importantly, the features grandfathered in that would typically return after restoring appear to be permanently disabled. I assume this is to encourage subscribing to the features I have already paid for. [I decided to subscribe on top of grandfathered in but decided not after reading negative reviews. Now, I just want out]. I don’t want to depend on unstable software and those tactics and am searching a better alternative for which I would pay three times their subscription price to somebody else.
No way to drag and drop text so you need to hope it will detect the correct size of the text box, it never does so it’s useless. This incredibly simple oversight has turned the app from usable to completely useless. Good job guys.
Все платно, из бесплатного прочитать пдф и оставить на нем заметку
I bought PDF Converter separately in 2018 for $4.99, entitling me to permanent conversion access under the terms sold at the time. This is the second time Readdle has revoked that access, first in 2025, now again in June 2026, both times forcing me to argue with support and provide old receipts just to get back something I already paid for.<br/><br/>Their own published FAQ for PDF Expert 7 states clearly that PDF Converter purchasers retain conversion access. Support initially denied this, incorrectly claiming I only had access due to a subscription. After I pushed back with documentation, they eventually issued a one-year redemption code, but refused to guarantee anything beyond that. I now have to fight for this same access annually with no permanent resolution in sight.<br/><br/>Readdle has since scrapped one-time purchases entirely in favor of subscriptions, which makes it painfully clear how they now view anyone who bought in before that shift: an inconvenience to be quietly phased out. I’ve used this app for nearly eight years and would rather not leave, but I can no longer recommend it in good conscience until this is resolved permanently.<br/><br/>You’re better off going to ilovepdf.com which provides all of the same editing and conversion features for free that Readdle has locked their legacy customers out with a paid subscription paywall time and time again.
Period reviews recovered from Apple's customer-review feeds via the Wayback Machine.